Review Management

When we think of online customer reviews, we often defer to positive reviews brimming with praise and satisfaction with our products or services.  However, a review— whether positive or negative—provides valuable insights based on actual customer experience. The customer offers constructive practical feedback that potential customers can use to make informed decisions. You can also…

If you think online reviews don’t affect sales, think again. According to a BrightLocal survey, nearly 90 percent of consumers stated that they rely on reviews to make purchasing decisions in their local area. For better or worse, people trust other people’s opinions of your business. If you are not careful, reviews can affect your…

Remember when we covered online reviews? We have updated news in online reviews.  Modern tech gives the lowdown and review on about any product or service. And this is constantly evolving. Online reviews are one area of business people shy away from. Do they really matter? Yes! Be in the know. Let’s take a look…

Most people own a smartphone, portable tablet, desktop, or other devices that can access the Internet. As technology advances, these devices become cheaper, as does access to speedy Internet access. The widespread availability of devices capable of accessing the Internet has resulted in many consumers leaving reviews on products, services, and experiences they purchase. Most…